AMC Search is the training and consultancy division of the Australian Maritime College and a key contributor to the maritime industry's future. We deliver high-quality training programs, consultancy services and customised solutions to industry, government and defence. We're passionate about providing a high-impact student experience and outstanding client support — and we're looking for someone equally committed to service excellence to join our team.
About You
You’re organised, approachable, and enjoy helping others. You’re comfortable working in a busy environment and managing multiple tasks at once. You show initiative, ask questions when unsure, and take pride in producing accurate, high-quality work. Most importantly, you’re eager to learn and be part of a supportive team.
About the Role
We’re looking for an enthusiastic, customer-focused individual to join our student administration team. This is an excellent opportunity for someone who enjoys working closely with people, takes pride in being highly organised, and is eager to learn and develop new skills.
In this role, you’ll often be the first point of contact for our clients and learners, so a friendly manner, attention to detail and a willingness to problem-solve are essential. Full training and support will be provided.
The role is initially offered as a twelve-month fixed-term contract with the option to extend.
Key Responsibilities
- Provide friendly and professional customer service through phone, email, and online enquiries.
- Give accurate information to students and stakeholders, aiming for first-contact resolution wherever possible.
- Process student enrolments and maintain accurate records using electronic student management systems (training provided).
- Support compliance tasks, ensuring activities meet quality standards and regulatory requirements, including issuing course certificates.
- Process basic finance tasks such as raising invoices and receiving payments.
- Provide general administrative support and assist the team during busy periods.
Why Join Us?
- Supportive team environment.
- Opportunities to learn and develop new skills.
- Hands-on experience across training coordination, customer service, and administration.
Application
If this sounds like you, please apply now by submitting a covering letter outlining why you are the best person for the position, together with a CV with two referees.
To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfill the requirements of this role.
As part of our commitment to a safe and inclusive workplace, employment history and police background checks may be conducted as part of the selection process.
Applications close on Wednesday, 8th April 2026.
