AMC Search is the Training and Consultancy arm of the Australian Maritime College. Based in Launceston Tasmania, AMC Search serves the Australian and international maritime and defence industries. Utilising the Australian Maritime College's suite of maritime research, training and project resources, AMC Search can provide access to the largest range of facilities available in the southern hemisphere. These are supported by the personnel resources of Australia's national maritime training, education and research institute.
About the Role
We’re looking for an enthusiastic, customer-focused individual to join our student administration team in a permanent full-time role. This is an excellent opportunity for someone who enjoys working closely with people, takes pride in being highly organised, and is eager to learn and develop new skills.
In this role, you will act as a key point of contact for clients and learners, requiring a professional, approachable manner, strong attention to detail, and sound judgement in responding to enquiries and resolving issues. Comprehensive onboarding and ongoing support will be provided to ensure success in the role.
Key Responsibilities
- Provide friendly and professional customer service through phone, email, and online enquiries.
- Give accurate information to students and stakeholders, aiming for first-contact resolution wherever possible.
- Process student enrolments and maintain accurate records using electronic student management systems (training provided).
- Support compliance tasks, ensuring activities meet quality standards and regulatory requirements, including issuing course certificates.
- Process basic finance tasks such as raising invoices and receiving payments.
- Provide general administrative support and work collaboratively with the team to ensure smooth operations during peak activity.
About You
You thrive in a busy, fast‑paced environment and are confident managing multiple tasks simultaneously. Drawing on your previous experience, you bring strong administrative and organisational skills, a high level of attention to detail, and a proactive approach to problem‑solving. You demonstrate initiative, ask questions when unsure, and take pride in delivering accurate, high‑quality work. Most importantly, you are eager to continue learning and to contribute your skills and positive attitude as a reliable and valued member of a supportive team.
Why Join Us?
- Supportive team environment.
- Opportunities to learn and develop new skills.
- Hands-on experience across training coordination, customer service, and administration.
Application
If this opportunity sounds like the right fit for you, we’d love to hear from you. Please submit a covering letter addressed to the Training Manager, outlining your interest and suitability for the role, along with your current CV and the contact details of two referees.
To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfill the requirements of this role.
As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.
Applications close on Friday, 5 June 2026.
